ServiceNow Virtual Agent Survey
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09-17-2024 03:04 PM
One of our Artificial Intelligence Product Advisory Council members is curious to know what other customers are doing and the challenges other customers face when it comes to running the ServiceNow platform. With that in mind, they are conducting a short survey about the use of the ServiceNow Virtual Agent within different organizations. By sharing your feedback, we can identify what’s working well and what might need fine-tuning, helping all of us benefit from the collective insights of the community.
We have created a short survey to capture this feedback, and if you can take 5 minutes to complete it, it would make a real difference for both the customers and the ServiceNow team. This survey was also posted on the AI PAC community forum, but since that is a small group, I wanted to post it on the VA NLU community forum as well since we have such a big customer base here.
We will be sharing the results from this survey with the group as well.
Please let me know if you have any questions while completing the survey. Thank you so much for your help with this.
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10-03-2024 02:41 PM
Thank you so much to all our members who responded to the survey and shared the feedback on the usage of Virtual Agent. We really appreciate everyone taking the time to complete this.
As promised, here's the link to the survey results. We received 22 responses in total. The link will be updated automatically if a new response is received, so if you missed out on completing the survey, please use this link to do so. It won’t take more than 5 minutes to complete.
Have a great weekend everyone!!