Skip user input from Submit a service request

Bharath38
Tera Guru

When user types utterance system identifies the Submit a service request topic and confirm if it is correct topic and if user confirm yes system asks user again to provide what they want to submit, can we instead get the previous input and display search results ?

 

Below image I want system to show results for Submit Okta request utterance instead of asking again what they are looking for.

Bharath38_1-1728579539941.png

 

I have tried vaSystem.getSearchText() before Search Input node but topic is failing.

 

Any idea @Mark Roethof @Victor Chen @Chris D 

 

 

 

5 REPLIES 5

Bharath38
Tera Guru

I think I have fixed it, will update solution here