tables for topic

[Sraj1]

what is the table for topics, topic blocks in virtual agent? 

[Alikutty A]

Hi,

It is same table for both topic and topic block - sys_cb_topic.

Thanks!

[Mark Roethof · Accepted solution]

Hi there,

The topics/topics blocks/setup topics > all sys_cb_topic. If you are wondering, where are the scripts used within topics stored? In the same topic record, so sys_cb_topic.

You might notice more records involved when actually publishing a topic. For example the sys_cs_topic records. 

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list