Unable to end CICD Process on PDI

[BrandonJG]

Hello. After trying to install the "ITSM Virtual Agent Conversations" plugin pack, I'm unable to install any plugins or do other actions such as update sets. The plugin process stayed at 0%, and never continued. Now any time I try to install a plugin, I receive the error "Application installation is unavailable because another operation is running: CICD Operation". I've tried to wait it out, but it has been stuck for a few days. I'm not sure how to end this operation.

Any help would be appreciated!

Note: I do not have App Engine Studio installed and think this may be related somehow

[Gustavo Moura]

Same problem here...

[sneha gaba]

Check in progress worker, if any process is running

[Chandra2]

Same problem here ,I tried progress worker still its showing same issue.

[samwallace88]

While manually installing products from All Applications is queued, manually installing an application from UI like All Applications or Application Manager is not queued.

Sometimes, the instance may be receiving, queueing and handling a lot of CICD requests which may cause the manual install from UI starving for update instance wide lock / mutex. When this happens, admin can temporarily pause the Application Operation Queue.

Admin can manage the Application Operation Queue through System Diagnostics->Application Operation Queue UI page. On “Operation Queue Status” panel, admin can pause or resume the queue. Admin can also cancel the pending execution tracker, this will eventually remove the corresponding queued message from NowMQ by the App Operation Queue Health Monitor job.

https://docs.servicenow.com/bundle/tokyo-application-development/page/build/applications/task/queued...