User input without "prompt" in Virtual Agent
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2023 08:04 PM
Hello,
I am working on allowing user input again after responding a message. But I tried many ways (return false/''/undefined on prompt of User Input) to not show the prompt. Do we have any suggestion in hidding this prompt?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2023 05:57 AM
What is your use case? How will they know what they're supposed to be responding to...?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-17-2023 07:13 PM
Thank you for your answer.
After the VA's topic responded a text message, I want to allow user to input a text again without the prompt. But it show the empty text message on the VA Chat.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-19-2023 06:10 AM
So it seems you are using a Text Bot Response (what you have as "Test") when you should just have that as a Text User Input.
I still don't understand your use case because you haven't explained it, but it seems here the simple solution is to just combine your bot response into the prompt of a user input.