Using custom ui in ATF returns different components every time.

[Dilip Choudhar1]

I am trying to fill out Risk assessment for a change record with ATF. I am creating a new record in the ATF test but every time I retrieve the Risk assessment components it returns the same components but with different ID's and the ATF is returning the error that the component is not found.

When i use an existing change record, it is working fine because we are using the same record.

Does anybody have any solution or do we need to raise a support case?

#ATF #testing

[dhoward9]

During the test, on the front end, click the 'risk assessment' link on the change request form. You will see the assessment pop-up. 

This creates an assessment record on the backend, even though you haven't filled it out yet. 

You can then run a server side script to update said assessment.

After that, go back to the change request form (for that record), click on the calculate risk analysis link/action, and now your assessment is both filled out and the risk is calculated. It's ready to move to the next state. 

[Shaqeel · Accepted solution]

Hi @Dilip Choudhar1 

Here what I found that might help.

ATF Steps for Change Risk Assessment [HOWTO] - ServiceNow Community

Fill Risk Assessment Using ATF for Change forms - ServiceNow Community

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Regards

Shaqeel