- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-28-2024 08:12 AM
I am trying to fill out Risk assessment for a change record with ATF. I am creating a new record in the ATF test but every time I retrieve the Risk assessment components it returns the same components but with different ID's and the ATF is returning the error that the component is not found.
When i use an existing change record, it is working fine because we are using the same record.
Does anybody have any solution or do we need to raise a support case?
#ATF #testing
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2024 12:14 AM
Here what I found that might help.
ATF Steps for Change Risk Assessment [HOWTO] - ServiceNow Community
Fill Risk Assessment Using ATF for Change forms - ServiceNow Community
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
*************************************************************************************************************
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-28-2024 05:24 PM
During the test, on the front end, click the 'risk assessment' link on the change request form. You will see the assessment pop-up.
This creates an assessment record on the backend, even though you haven't filled it out yet.
You can then run a server side script to update said assessment.
After that, go back to the change request form (for that record), click on the calculate risk analysis link/action, and now your assessment is both filled out and the risk is calculated. It's ready to move to the next state.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2024 12:14 AM
Here what I found that might help.
ATF Steps for Change Risk Assessment [HOWTO] - ServiceNow Community
Fill Risk Assessment Using ATF for Change forms - ServiceNow Community
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
*************************************************************************************************************
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel