Virtual Agent and Contextual Search how does it work?
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‎03-10-2021 01:26 AM
Hi all,
I'm trying to set up virtual agent and the topics Search Catalog Item and Search KB to only display the item/article if the search term is in the title of the catalog item / knowledge article. I figured that this would have been a quite common demand but I could not find anything similar on the forums. I've tried deep diving into contextual seach but I can't figure out how to make these configurations.
Any help is much appreciated!
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‎03-10-2021 07:03 AM
So far I'm with you but I'm struggling with the coding part, could you point me in the right directions. Thanks alot for the help!