We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Virtual Agent Contextual Search - Confine Keyword to short description only

swethanune
Tera Contributor

‎01-10-2025 04:29 AM

Contextual Search key words should display the KB Articles that matches the short description only, KB Articles that has the matching key words in KB Article Body shouldn't be displaying... 

Labels:
0 Helpfuls
  • 458 Views
0 REPLIES 0