When I click on a topic in "Show me everything" getting an error of NLU in virtual agent. Please Help!!!!

[haridevan1]

1. I clicked on "Show me everything".

2. Clicked on any topic from the list

3. I am getting an error stating : "[preview only] Your test phrase triggered a different topic. Go back to the NLU Settings tab and make sure this phrase is tied to the correct intent."

Question: Why am I getting such an error when I am clicking on a topic?

Please HELP!!!!!

Thank you 🙂 

[haridevan1]

PLEASE HELP !!!!!

[Lynda1]

I had this happen one time. You have another "Intent" in another topic that is picking up this phrase

When clicking on the link to the Topic, the NLU is finding the other topic with that phrase. 

I had to go to the NLU to test it and type the exact name of the Topic to see what the other topic was the system was finding and made the appropriate corrections.

[rajeev17]

Hi Hari,

First uncheck Include topic discovery check box and try to test the topic. 

if it is working fine then go to nlu utterances and train the topic with appropriate uttereances.

Regards,

Rajeev

[shreya_m]

This helped!!

Thank you...