virtual agent error can i talk to live agent getting error
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05-27-2025 02:27 AM
HI we are using NLU and we have utterance can i talk to live agent it went to chat with live agent flow but getting this error .
siva mani
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05-28-2025 01:24 AM
Pleas help me to resolve this issue @Ankur Bawiskar , @Dr Atul G- LNG , @J Siva
siva mani
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05-28-2025 06:30 AM
Hi @REDDYBATTULS Look like topic sys id is showing here, try to repair teh VA plug in
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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