virtual agent error can i talk to live agent getting error

REDDYBATTULS
Tera Contributor

HI we are using NLU and we have utterance can i talk to live agent it went to chat with live agent flow but getting this error .

REDDYBATTULS_0-1748338012663.png

 

siva mani
2 REPLIES 2

REDDYBATTULS
Tera Contributor

Pleas help me to resolve this issue @Ankur Bawiskar , @Dr Atul G- LNG , @J Siva 

siva mani

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @REDDYBATTULS Look like topic sys id is showing here, try to repair teh VA plug in

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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