virtual agent error can i talk to live agent getting error

[REDDYBATTULS]

HI we are using NLU and we have utterance can i talk to live agent it went to chat with live agent flow but getting this error .

[REDDYBATTULS]

Pleas help me to resolve this issue @Ankur Bawiskar , @Dr Atul G- LNG , @J Siva 

[Dr Atul G- LNG]

Hi @REDDYBATTULS Look like topic sys id is showing here, try to repair teh VA plug in