Hello together,
I have a problem with following code:
(function execute() {
var grCondition = new GlideRecord('u_routing_information');
grCondition.addQuery('u_kb_knowledge', '090f45ab1b080614354d96859b4bcb7a');
grCondition.query();
grCondition.next();
var ausgabe = grCondition.u_condition;
return ausgabe;
})
If I execute this script in "Scripts - Background" it works perfectly but as soon as I try to return it via VirtualAgent it doesn't work anymore.
Maybe anybody has some hints for me.
Best regards
Dominik
