While testing virtual agent API using Postman, I'm getting errors in the system logs (listed below).
I was able to start the conversation and it lists all the topics in the log
While switching the topic, I got this error ,can someone please help me with this
BTB message history validation failed. history: undefined
This is the body of my postman:
{
"requestId": "asd2423-sda23-qwe23-we23",
"enterpriseId": "ServiceNow",
"token": "Vabotauth",
"nowBotId": "A85PWLERF",
"clientSessionId": "",
"nowSessionId": "",
"action": "SWITCH",
"message":{
"text": "",
"typed": true,
"clientMessageId": "ABC-123"
},
"intent": {
"id": "Email Issues"
},
"userId": "abc",
"emailId": "abc@xyz.com"
}
