Training - Workflow Automation CoE

[Lisa Holenstein]

Workflow Automation CoE > Training

ServiceNow University (fka Now Learning) Training

Getting Started

Flows Path

Playbooks Path

Now Assist

Workflow Automation Learning Path

Getting Started

Welcome to ServiceNow (Xanadu release)

Workflow Studio Fundamentals (Washington DC release)

Flow Fundamentals Path (Yokohama release):

1. Introduction to Flows (Yokohama release)
2. Create a Flow (Yokohama release)
3. Create a Subflow (Yokohama release)

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Flows Path

Courses

Flow Administration (Yokohama release)

Flow Error Handling (Yokohama release)

Certifications

Flow Designer Fundamentals Micro-Certification Assessment

Micro-learning

Understand Triggers in Flows (Yokohama release)

Understand Data Pills and Data Streams in Flows (Yokohama release)

Introduction to Saved Triggers (Yokohama release)

The Flow Logic Series (Yokohama release)

The Core Actions Series (Yokohama release)

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Playbooks Path

Courses

Playbooks Essentials (Xanadu Release)

Playbooks Advanced (Xanadu Release)

Certifications

Playbooks Essentials Micro-Certification Assessment

Playbooks Advanced Micro-Certification Assessment

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Now Assist 

Now Assist for Creator Essentials - ServiceNow University (2025 Q1 Store Release)

Knowledge / CreatorCon Training

CreatorCon is a special program of sessions and training that runs every year during our Knowledge conference. Every year, we get access to new great presentations and courses about our Workflow Automation Products.

Center of Excellence Navigation

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2. Workflow Automation Migration Considerations
3. What's new for Workflow Automation?
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