access denied with status code 200

[deepika46]

Hello everyone,

Hello experts,

I am sending 1 payload to servicenow but in the testing it is showing me access denied even though I can see the status code as 200. Can someone please help me.

Thanks in advance

[Saurav11]

Hello,

Are you using SOAP or rest? Please check the below article:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597534

Please mark my answer as correct based on Impact.

[Carlos Loza]

• What API are you using?
• does the user you're using has any roles?

for example, if you're trying the table API, the credentials you're using might not have write/read access to certain  fields (so it could be ACLs)