Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Condition Builder in Record Producer or Process Automation Designer

rvkvivekofficia
Tera Contributor

Hi All, Is there a way to create condition builder in record producer as a variable. 
using process automation designer "User Form" activity we can bring the condition builder. however CHANGES;CHANGESFROM;CHANGESTO is not available in the view. 


5 REPLIES 5

Maik Skoddow
Tera Patron
Tera Patron

Hi

to see that options you have to add a certain dictoonary attribute to the respective field. See https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790046 

Maik

Its already added and its visible when we access the field in the form but not in the playbook preview.

 

Playbooks are built with a complete different technology and therefore there is no guarantee that any dictionary attributes are considered.

Yes, I am looking for an option to have the condition builder in record producer with these attributes