Configure playbook activity card editable after completion
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05-30-2025 01:28 AM
Hi Everyone,
When incorrect data is captured in a playbook activity card and the card is marked as completed to proceed to the next card, the completed activity card becomes read-only, preventing users from making any changes.
Is this the out-of-the-box behavior of ServiceNow, or is it possible to make the activity card editable even after completion?. I Want to make those card editable how to do could you help me on this.
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06-01-2025 11:32 PM
@Ankur Bawiskar , Yep even the admin can't able to edit the form.
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06-02-2025 01:06 AM
will have to check it further.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-03-2025 11:18 PM
Hi @Ankur Bawiskar , Have you had an opportunity to review this scenario? Additionally, are there any potential workarounds we could consider?