Creating external users in Azure Active Directory via Flow designer "Create User" Azure AD Spoke

[Shantanu1]

Hi Experts!

I have a requirement to create external users (users having accounts with gmail.com, hotmail.com. yahoo.com etc) in Azure AD via request submitted by ServiceNow.

I have tried using the "Create User" action in the Azure AD Spoke and getting the below error as the domains are not verified domain names in my organization & we would want to avoid adding the domains as there would be multiple external users.

Below is the error I am getting:

{
    "Action Status": {
        "code": 1,
        "message": "Error:  The domain portion of the User Login ID is invalid. You must use one of the verified domain names in your organization (Process Automation.a6ea6d1377c52110cc985228c8106167; line 8)"
    }
}

Please suggest if I am doing the right steps or I need to change my approach.

Thanks

Shantanu

[Anil Lande]

Hi,

Please check with your AD team and get the list of approved domains for your organisation.

I see you are trying to create user with (gmail.com) which is not valid domain for your organisation.

If you expect AD to allow additional domain then you need to allow such domain in AD and AD team need to make required changes.

[Shantanu1]

Hi Anil,

Thanks for the response! We are looking for a way to create external/guest user in Azure AD, Something mentioned in this link:

https://community.nintex.com/nintex-automation-cloud-2/how-to-create-azure-ad-guest-user-60442

Thanks,

Shantanu