Flow de"signer action "Delete multiple records" not available

[Amar_Be]

Hi,

In the Servicenow doc, there is a description of the Flow Designer step "Delete Multiple Records" :

https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/dele...

But I can't find it in the flow designer's actions list. There is only the "delete record" step.

What is the status of this step "delete multiple records" step ? Why I can't see it, even with the admin account?

I'm on the Utah release.

Thanks

[SumanthDosapati · Accepted solution]

Hi @Amar_Be 

There is no OOB action named "Delete Multiple Records" in Flow designer.

The docs link you shared shows an example if you create a custom action. 

But I agree that the docs is not clear so it might be misleading.

Now you have only two options :

1. Use a for each logic with delete record

2. Create a custom action for delete multiple.

Regards,
Sumanth

[Bimschleger]

Hi @Amar_Be , I am on the Flow Designer team.

The documentation that you linked is in reference to creating an action in Action Designer, for use in Flow Designer. There is additional documentation for creating actions with action steps. In Action Designer, there is an OOB 'Delete multiple records' action step (see image below).

If you want to create a Flow Designer action that deletes multiple records, I recommend creating a custom action that contains the 'Delete multiple records' action step.