Flow designer - Task trigger question
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 01:43 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 01:55 PM - edited 06-19-2024 01:55 PM
In the Flow contexts that you attached, you can click into the Create Task step, it should have Runtime Values that will give you the value of the Sys ID or Number of the record created. Ensure that both are actually created records and are different. If so, then you may have a field not being set correctly, such as Request Item, which is how tasks are related to the parent record, the RITM. If you create a new task record and don't set the Request Item field, you would have an orphan task, which you can confirm with those runtime values.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 02:15 PM
Hi Zach,
Thanks for responding to my post.
I'm not quite following your instructions because I'm at beginner level.
I have attached a screenshot of the part that is not triggering

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2024 07:30 AM
Start with ensuring that both tasks are created by using the flow context you have linked in 2024-06-19_11-45-38.PNG. Just click into the step and you should see runtime values.