How to run order guide using Flow Designer
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02-02-2024 08:59 AM
I am converting my workflows to flows and have a question about the best way to set up flow for Order Guides.
For example, to onboard a person we need to first create the person in AD and once the person is created, fulfill anything else that may have been ordered (laptop, monitor, etc.). Using workflow, the workflows for laptops and monitors has code as the first step to wait until the new user is created before continuing to fulfillment. I think this may be easier to do in Flow, but I'm not sure how to check if a particular flow has completed or not.
REQ1234567 has 3 items:
RITM1234567 - Create New User in AD
RITM9876543 - Request a Monitor
RITM6546546 - Request a laptop
I want RITM1234567 to run first, and when it's complete, trigger the other two items. How can I do that in Flow?
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02-06-2024 09:31 AM - edited 02-06-2024 10:32 AM
Hi gjz,
you could use the "Wait for condition" action in the flow designer.
First get the item you are waiting for in your flow, by looking up a record. Here you can use your request and the specified item in the conditions.
In the next step you want to wait your flow until by example the item moves to the state closed complete. This could also be a specific stage or something else.
Now the flow will wait until this condition is met. Once this condition is met you can proceed with your flow.
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2 weeks ago
If you still looking into it "Order Guide sequencing" might be the best way to achieve it.
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2 weeks ago
@rob_szczygiel - I gave up on Order Guide sequencing a long time ago. It wasn't flexible enough and had issues. I ended up creating a hidden date/time field that held information I need and use the Wait for Duration action in the flow to control sequencing.
