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Is it possible to add approvers to a workflow using flow designer ?

JoseSantosA
Tera Contributor

3 weeks ago

I have installed a plugin, this plugin has a catalog item which uses a workflow, I wanna know if it's possible to add or remove approvers based on certain conditions without having to modify the OOB workflow. The reason of why i dont want to modify the existing workflow is to avoid lossing my changes in a future update release for the plugin.

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lpruit2
Mega Sage

3 weeks ago

Greetings @JoseSantosA. I would recommend looking to creating and utilizing a Decision Table which is another Flow Designer solution. It gives you the option to create as many options/scenarios as you need. I will include a link to some ServiceNow documentation below. I hope this information is helpful! 

Decision Tables 

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