Microsoft Azure DevOps Boards Spoke Inbound Connection not configurable

[EssakyM]

Using the Azure Board scope for SN - ADO integration 
https://www.servicenow.com/docs/r/zurich/integrate-applications/integration-hub/azure-devops-spoke.h...
Done with Outbound its working but Inbound not configurable - How to enable Iam I missing something?

https://www.servicenow.com/docs/r/zurich/integrate-applications/integration-hub/setup-external-trigg...

[Tanushree Maiti]

Hi @EssakyM 

Repair the plugin (sn_azure_dev_spoke) and try again.

Ensure as an admin you are trying to configure.

Set up triggers for the Microsoft Azure DevOps Boards spoke 

[EssakyM]

Hi @Tanushree Maiti tried Repair, still the same (i have admin permission)

[Tanushree Maiti]

Hi @EssakyM 

In that case raise a case with your Servicenow vendor , if it is not your PDI.

OOB it is supposed to work (as per documentation)

[EssakyM]

hi @Tanushree Maiti Sure thanks for the support

[Vikram Reddy]

Hi @EssakyM,

The External Trigger endpoint sits at Not Configured and the Configure button is greyed out because the connection record behind it isn't authenticated yet. Outbound and inbound are two separate connection and credential aliases on this spoke, so having outbound working does not automatically unlock inbound. The endpoint only becomes editable once the inbound connection itself has valid credentials saved against it.

What to check:

• In Workflow Studio go to Integrations > Connections, open the Inbound tab, and click into the Microsoft Azure DevOps Boards Spoke connection record there, not the outbound one, to add credentials.
• That credential needs to be a Personal Access Token with rights on the Service Hooks scope in the target Azure DevOps project. ServiceNow uses it to register the webhook subscription on the ADO side when the trigger goes live.
• Confirm whoever generated the PAT actually has edit permission on Service Hooks in that project. If not, the connection can still save, but webhook registration fails quietly later.
• Once the inbound connection shows as configured, go back to the External Trigger endpoint and Configure should become clickable, letting you pick the board event and generate the token Azure DevOps needs to call in.

Thank you,
Vikram Karety
Octigo Solutions INC