Playbook activity restart issue

[lars7]

Hi

I have a requirement to enable restarting of playbook activities for Account Payable Operations invoice processing playbook.

I have tried following the proposals from this post https://www.servicenow.com/community/workflow-automation-forum/how-do-you-get-quot-restart-quot-on-a...

But I am not seeing anywhere I should be able to restart an activity.

I have enabled "Allow this playbook to be restarted during runtime" in my Playbook's properties. I have then, in the activities I want to be able to be restarted, enabled "Run always".

In my activity defitions I have also added the global restart_activity Action Assignment in the Playbook Actions related list. I tried this in both the Global Playbook Experience and Invoice Processing Case Experience.

Could use some suggestions to make it work

[Tanushree Maiti]

Hi @lars7 

Check these ServiceNow Documentation on Playbook Restart . Step by Step instructions are given.

Enable and Configure Restart for Playbooks 

Enabling playbook restart 

Configure restart for Playbooks 

[lars7]

I have tried following the documentation but it is seemingly not working. 

Like I mentioned in my original post I have done this: 

I have enabled "Allow this playbook to be restarted during runtime" in my Playbook's properties. I have then, in the activities I want to be able to be restarted, enabled "Run always".

In my activity defitions I have also added the global restart_activity Action Assignment in the Playbook Actions related list. I tried this in both the Global Playbook Experience and Invoice Processing Case Experience.