Playbook ServiceNow

Johaira Sarah F
Tera Contributor

Hi everyone.

 

Anyone has an idea how to do "loop" in playbook?

 

The requirement is to ask an approval to a certain group for a task, if the group "approved" it then it will go to the next step. However, if the group rejected it, it will return to previous steps then the user will complete the task and then it will ask for an approval again.

 

Thanks in advance!

6 REPLIES 6

Johaira Sarah F
Tera Contributor

Thank you @Ankur Bawiskar  and @Community Alums .I'll try these things

Community Alums
Not applicable