Hi All,
I have the requirement once the change is moved to schedule flow needs to trigger and update the configuration item the life cycle stage & status as "Operational & In Maintenance". We are getting the below error following error "Error occured while updating record: null" please refer the following snapshots for more details.
But we are able to update the life cycle stage & status of the same ci from the form level.
Please help on this issue, any kind of help is really appreciate.
Regards,
Kotaiah Sadari
Hello, I ran into the same issue and yours, and this was the only post I found. I seemingly found a workaround.
Setting the values as you have, using the provided dropdown menus, did not appear to function. However, setting the fields via script, like so:
did the trick. Very strange, and possibly a bug on at least some level.
From some experimentation with server side scripts, the field doesn't seem to accept the sys_id values of the stages despite being a reference.
