In this installment of the Process Mining Academy we focus on the ability to apply ServiceNow's in-platform Process Mining to processes that are running external to the ServiceNow platform. We cover what event/audit data you need and then walk through a live demo of how to import it into the platform and then create a Process Mining project with a Automated Findings. Process Mining for External Data is available as of the Vancouver release.
Process Mining Academy #19 - Process Mining for External Data
