ATF for Service operation Workspace (knowledge module)

rachna56
Tera Contributor

Hi Team

 

Open an existing record doesn't seem to work as expected in Service Operation workspace even though I am providing document id from previous step. It's unable to open it and is there a way or setting to render all tabs like "Details" and "Related Records" displayed in the form of the attached screenshot in one  form in service operation workspace instead of multiple tab.

 

rachna56_0-1744889021221.png

rachna56_1-1744889067722.png

 

 

 

6 REPLIES 6

Please find the attached screenshot

rachna56_1-1744900132591.png

 

 

rachna56_2-1744900161348.png

 

And did you get chance to look into this query as well

 is there a way or setting to render all tabs like "Details" and "Related Records" displayed in the form of the attached screenshot in one  form in service operation workspace instead of multiple tab.

 

rachna56_3-1744900236609.png