Wondering if we have an external source of data, like a customer table, can we link to that table using Zero Copy Data Fabric and just use that table as the source in a reference field? In my mind, I don't think that would make sense as a reference f...
All,I am not a developer and I'm trying either user OOB flow or build a simple flow that creates a req, ritm, and tasks. With no approvals needed. And I've created multiple flows, using Workflow Designer, that don't have an approval step. But stage i...
I want to know which timestamp field is used by Process Mining for the Incident table in ServiceNow.Does it use sys_created_on, sys_updated_on, or does it read timestamps from audit/history tables (like sys_audit and sys_history)?
Hi everyone,In the latest Integration Hub licensing models, ServiceNow introduced the concept of API Access Volume (for exported data). All plans :Integration Hub Starter v4 : 300MB per dayWorkflow Data Fabric Starter : 5GB per dayWorkflow Data Fabr...
Hello, We implementing automation from Servicenow,To give an example, from a catalog item, let's say we want to provision VM in Azure, once the request is appoved, it will trigger a pipeline on Azure devops that deploy the VM with IAC using terraform...
single row Variable set fields are not showing on catalog form after adding it in catalog form, but it is already working fine for other catalog items
we have configured the connection between ServiceNow and Azure, in the progress of configure the workflow to automate the sharepoint site creation in Azure.encounter error about permission.shall we create a service account in Azure and sync to accoun...
Hello, a user reported that the red circle indicator on Tour is persisting even after going through the Tours. The expectation is that the red indicator should no longer appear after going through Tours. version is Xanadu through latest p...
Hi All, I have built unattended robot on MID server and it works well when I start process from RPA designer studio.However when triggering bot process from instance, I get following error:Failed to login onto the computer, please validate the creden...
The documentation states: If you’re having trouble installing the app, ensure that the dependent plugin, ServiceNow IntegrationHub Starter Pack Installer (com.glide.hub.integrations.starter) is installed. You need ServiceNow IntegrationHub Profession...
Hello All! I am in running into what seems to be a limitation in flow designer, while trying to convert an active workflow into a flow. See in the WorkFlow (this is one for approvals), i am able to add advanced script to each step. For one approval s...
I have a use case I have created a decision table for auto populating category based on product. if i select any product the category should auto populate based on the product without saving the form itself So, I want to Use on change(product) client...
Hi all, I’m exploring Knowledge Graphs in ServiceNow and working with Data Fabric tables . I wanted to understand ,if it’s possible to directly include Data Fabric tables in a Knowledge Graph schema.
I have a use case where I need to use the getReference() method to retrieve the manager's name from the assignment group reference field. When I click a UI Action button on the client side, I want to display the manager's name in a popup alert. Could...
Hi, I created a flow for sending reminder notifications on Incident table and triggerConditions are: the state is On Hold. On Hold reason User Actions Required. The state is updated after 9 hours of sending notification and creating reminder 1,2,3, a...
