When creating an incident, the number is auto-populating as INC0010001. However, if I create another new incident without saving the first one, it generates the next number as INC0010002. It should retain the same number as the first one if it's not ...
Use Case: Trigger an approval workflow based on multi-value selection.Step 1: A multi-select field named Role has been created with multiple role options (e.g., Accounting, Budget Manager, etc.).Step 2: When one or more roles are selected, specific a...
I am trying to create a catalog item to take inputs and use the juniper mist automated network provisioning action items in my flow. But I am unable to pick the input values from the form and feed it into the action item variables. Is there any examp...
Would you please provide a documentation and SME advise on how to automate the evidence collection process in ServiceNow IRM Compliance using RPA/ Workflow automation or App Engine, if I need to replicate some legacy IT Control Objective audit engage...
We are trying to implement an option for the requestor that he/she can use to cancel a request after submitting a catalog item. the challenge that I am facing is that the flow in question is using the OOB request approval action and by the time the u...
Hello community, I'm trying to create a flow to automate emails. In the "to" field of the action available through Service Now, I managed to create a script to extract the "description" field. However, I need to do the same for "work notes", but I wa...
I would like to understand how the application behaves during the subsequent month’s scan if the same vulnerability reappears after an FP (False Positive) request has been raised and closed.Currently, we are marking the FP status only in ServiceNow, ...
Hi.First, I suffered to migrate RPA configuration from developer to QA instance. RPA configuration Process type received a new choice with value 3 instead of 1 (Unattended). I solved this using script. And now I am stucked at the following message at...
Hi Team can anyone help me achieving the requirement belowRITM can be closed-complete if all of its child SCTASKs are a combination of Closed-CompleteRITM must be closed-incomplete if any of its child SCTASKs are Closed-IncompleteA RITM should not be...
How to add stage for approval in flow design instead of action can someone help me with this below is the flow screenshot
Do we have Learning version of RPA(ServiceNow)I need to to explore this tool.Do let me know the steps if any thing is available.Could not found any specific process via internet.
Hello everyone, I'm looking for some clarity on how ServiceNow handles ownership of scheduled flow triggers.When a user configures a flow that runs on a schedule, the trigger appears to be associated with the user who created it, rather than using th...
Hello, I have one requirement in my console that whenever any user account going to be expire I need an auto task ticket will generate for the particular team who can work on that task. Please give me some solution for this.
Our sub-instances are currently Yokohama, and our production instance is Washington DC. In our Yokohama sub-instances, I was able to execute a Flow via script by copying the Code Snippet for the Flow and providing the appropriate 'changed_fields' Arr...
Are the capabilities of RPA available for self-hosted?
