Automation Engine Enterprise

deepikamara
Tera Contributor

How to install Automation Engine Enterprise in servicenow. Is it a plugin? or from where we will get that in our instance?

1 ACCEPTED SOLUTION

Automation Engine Enterprise is actually a collection of products. So try to use the product that you are interested in and if you face issue, then you can reach out to support. Mostly if you have subscription then you can install the products within Automation Engine Enterprise from "Plugins". You can find product names from the legal schedule - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-in...

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6 REPLIES 6

Pothula Sunny
Tera Contributor

Hi Deepika,

 

To install the Automation Engine Enterprise package on ServiceNow, you need to follow these steps:

Step-by-Step Guide

  1. Log in to ServiceNow:
    • Log in to your ServiceNow instance with an account that has the necessary administrative privileges.
  2. Navigate to the System Applications:
    • Go to the application navigator and type System Applications.
    • Click on All Available Applications > All.
  3. Search for Automation Engine Enterprise:
    • In the search bar, type Automation Engine Enterprise.
    • Locate the Automation Engine Enterprise application in the list of available applications.
  4. Install the Application:
    • Click on the Automation Engine Enterprise application.
    • Click the Install button to start the installation process.
    • Confirm any prompts to proceed with the installation.
  5. Monitor the Installation:
    • The installation process may take a few minutes. You can monitor the progress in the System Applications > Applications module.
    • Once the installation is complete, you will see the Automation Engine Enterprise application listed under Installed Applications.
  6. Verify the Installation:
    • Navigate to the Automation Engine Enterprise application to ensure it has been installed correctly.
    • Check for any additional configuration steps or documentation provided with the application.

deepikamara
Tera Contributor

deepikamara_1-1731560542868.png

I followed the same steps but couldn't find.

deepikamara
Tera Contributor

same in servicenow store i couldn't find this product

Automation Enterprise is a licensed product. If the customer has purchased this, you can ask the customer support to instal it.