We are setting up a dedicated ServiceNow reporting instance using IDR (instance data replication), where we plan to replicate a curated subset (~90 high demand tables) rather than full prod. The goal is to offload in-platform reporting / performance ...
"This email is misleading that was sent to requestor who just submitted the request - RITM*****The request has not been approved and it is not sent to the Fulfillment Group. "I have attached the workflow below. Workflow is not working fine so it's mi...
In a workflow, action inputs, fields is there a way to note the assignment group in a filter, column without having to open every workflow? If not here, where else can we view this information on. I an see this a list view for Assignment Rules but no...
Help Needed: Multi-Task Workflow – How to Manage Communication Across Multiple Active Tasks?Hi Community,I’m looking for guidance or best practices for handling communication in a multi-task workflow where multiple tasks (SCTasks) are running in par...
This was in the press release from this year regarding Zero Copy Data Fabric in ServiceNow.SANTA CLARA, Calif., and SAN FRANCISCO — October 23, 2024 — ServiceNow (NYSE: NOW), the AI platform for business transformation, and Databricks, the Data and A...
Subject: Remove members from group automation not working only for HR roleDescription: We have a catalog item for removing users from the SNOW group. This is a automated catalog which works however doesnt work if the user needs to be removed from the...
Wondering if we have an external source of data, like a customer table, can we link to that table using Zero Copy Data Fabric and just use that table as the source in a reference field? In my mind, I don't think that would make sense as a reference f...
All,I am not a developer and I'm trying either user OOB flow or build a simple flow that creates a req, ritm, and tasks. With no approvals needed. And I've created multiple flows, using Workflow Designer, that don't have an approval step. But stage i...
I want to know which timestamp field is used by Process Mining for the Incident table in ServiceNow.Does it use sys_created_on, sys_updated_on, or does it read timestamps from audit/history tables (like sys_audit and sys_history)?
Hi everyone,In the latest Integration Hub licensing models, ServiceNow introduced the concept of API Access Volume (for exported data). All plans :Integration Hub Starter v4 : 300MB per dayWorkflow Data Fabric Starter : 5GB per dayWorkflow Data Fabr...
Hello, We implementing automation from Servicenow,To give an example, from a catalog item, let's say we want to provision VM in Azure, once the request is appoved, it will trigger a pipeline on Azure devops that deploy the VM with IAC using terraform...
single row Variable set fields are not showing on catalog form after adding it in catalog form, but it is already working fine for other catalog items
we have configured the connection between ServiceNow and Azure, in the progress of configure the workflow to automate the sharepoint site creation in Azure.encounter error about permission.shall we create a service account in Azure and sync to accoun...
Hello, a user reported that the red circle indicator on Tour is persisting even after going through the Tours. The expectation is that the red indicator should no longer appear after going through Tours. version is Xanadu through latest p...
Hi All, I have built unattended robot on MID server and it works well when I start process from RPA designer studio.However when triggering bot process from instance, I get following error:Failed to login onto the computer, please validate the creden...
