Hello Experts, Is it possible to report on RITM tickets that have skipped approvals? Likely because the approval step did not have the right/active user and then skipped them to move to the next step.Can we create a report which would show any ticket...
Hello everyone,In ServiceNow RPA, I'm facing an issue when trying to connect the Unattended Robot to my ServiceNow instance.I can access the instance normally through both the browser and Studio Desktop, but when I try to connect through the Unattend...
My ServiceNow Unattended Robot takes too long to start a process.The delay happens right after the process starts, when the robot is downloading the packageHowever, if I’m connected to the server through RDP (Remote Desktop) and start the unattended ...
Hello all- I currently have a requirement to pull all cloud distribution list owners in from Exchange Online and make those available in the platform to use in catalog items and/or approvals for distribution list management. In my research into the ...
All, I hope that you can assist with this issue. I have created and assigned flows to my catalog items. However, when someone submits a request it is not using that flow and using a generic flow. How can I force to use the flow assigned to that item...
I note that there is currently not a primary connector (nor a community one) for Amazon S3. Is there a firm or potential intent to do that in future? Is it actually already scheduled for a forthcoming release?
Hello,I’m completely new to ServiceNow RPA. While trying to publish my first robot to the RPA Hub on my Personal Developer Instance (PDI), I keep getting an “Access Denied” error.Can someone guide me on what permissions or configurations I need to so...
Once we have enabled the Sharepoint connecters, are EVAM settings needed to present the data onto the Employee portal? or since we have added it as in indexed source, is that all thats needed? What can you present in ServiceNow through EVAM? Like the...
We setup the SharePoint online Connector: but when trying to get documents over, the crawl for user-mappings and documents keeps failing. Attached the error.Is there something special we have to do if the permissions on the Azure app are for Sites.Se...
I cannot find any documentation on how to create a custom zero copy connector. For example, if want a zero copy table to get data from Amazon S3 (for which there are no primary or community connectors available as far as I can see). I am using S3 as ...
Hi, We just upgraded from Xanadu to Yokohama and our experience with Design Studio is impacted. Lot of our components from existing automation built are showing Unknown after Upgrade. We have upgraded RPA application to all necessary latest version s...
Hi Community, We are using "Ask for approval" flow action to create the approval tasks based on certain trigger points but just realized that it only able to handle the Approved and Rejected state of the approval task. We want to create another appro...
Hi, I wanted to learn about RPA and started with this first course, "Robotic Process Automation (RPA): Initial Setup". It stated it would take 2 hours to complete but there were only 5 minutes of slides. There are no real instructions on how to ins...
Hi. I am struggling with Click method on RPA. When I use "click", java popups are no longer found, but when I use "mouseclick" the behavior is the opposite. Click tends to long pausing time and Java windows takes a lifetime to be filled on "Configure...
Hi. This is a note. When migration RPA configuration from developer to test instance, it is creating a group named "global". When publishing the RPA configuration on test instance, it is blocked because "domain is not supported". It is solved deletin...
