I have found that every time some integration suddenly stops working, we need to make sure if there have been any changes to the Connection [sys_connection], the Credential [discovery_credentials] ([windows_credentials] to be specific) or the Alias [...
Hi everyoneI have an Excel file stored in SharePoint Online that contains some data. I’d like to use this data in ServiceNow to build dashboards with Performance Analytics — ideally without having to import or duplicate the data manually.I’ve been ex...
I have a requirement to build a flow to check service portfolio for change request configuration item.// Step 1: Get Parent Application Service parent_service = LOOKUP(cmdb_rel_ci WHERE child = current.CI)// Step 2: Get Service Portfolio ...
Hi all!I have made changes to a Catalog Item and flows and subflows tied to that Catalog Item. I have an Update Set ready to be imported from DEV to UAT.I want to know if there is any way to 'backup' changes on UAT before merging the Update Set from ...
Hello, I want to fetch signed offer letters from SFTP server hosted by Avature to create ServiceNow EDM records and once that CSV file is processed in SNOW. We need to move it to processed folder. Currently we are thinking to use Data source and SFTP...
Hi Team,anyone know how to solve this problem I have multi row variable set with 3 fields in this 2 fields are check box type default displaying 'false' Task2 added this Multi row variable and come to catalog task i have modified the check box values...
Hi everyone I need connect to databricks to bring data into the ServiceNow Platform, Is someone is doing this?
Hello Everyone,I am currently working with ServiceNow RPA Hub and need guidance on the proper steps to migrate a bot process from one instance (e.g., development or testing) to another (e.g., production).Here are a few details about my setup:The bot ...
Can't create a New outage. I'm logged in as MIM role. I have an incident that's open. I go under Related Records / Outages. I can't create a new outage. I can only Add an Outage. I tried to find this under the Application Manage (Outage) but won't pu...
Hi all!I have a Flow that Creates Catalog Task. It uses Catalog Item variable is_this_repairable_under_warranty.I have made that this variable is mandatory when closing task (Closed Complete) with UI Policy (match Short Description).This IF is not tr...
I have created a Data Fabric table from Databricks that includes many fields, including an email field. I want to join this table with the sys_user table via email ID to get more information about employees and create a dashboard.I tried creating dat...
List menu , column option update selected can we add this thing in workspace if yes then how anyone
I am attempting to integrate with iManage using the iManage Spoke provided by ServiceNow. The integration works, but I keep having to frequently reobtain the OAuth Token manually. There is no clear method to automate obtaining a new token when the ...
カタログアイテムの変数においてグループテーブルを参照するものを作成し、カタログの申請時にグループを選択させ、注文後に生成されるRITMのレコード上で申請時に選択したグループを承認者グループとしてセットしたいのですが、workflowのaction等で実装可能でしょうか？他の実装方法がありましたら教えてください。
Hello Experts, Is it possible to report on RITM tickets that have skipped approvals? Likely because the approval step did not have the right/active user and then skipped them to move to the next step.Can we create a report which would show any ticket...
