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Moved Out Cases in PA

Hi All,We built a PA report for our scenario, but we need to know more about moved out cases how it works in Analytics hub. Some customers are reporting the moved-out cases are not showing correctly. We need to know how it works and how score is refl...

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Joyal by Tera Contributor
  • 333 Views
  • 2 replies
  • 0 helpfuls

Outlook Not Receiving Emails

Hi everyone,I'm currently using Windows 11 with Microsoft Outlook and I have an issue. New emails are no longer coming in, though I am still able to send them. I have already looked at the account settings, and the internet connection. Even restart o...

Resolved! ServiceNow Zero Copy Connector

Is it possible to link two ServiceNow instances using the Zero Copy Connector, designating one as the source of truth for data while the other instance accesses this data solely for reporting purposes?

Palak Gupta1 by Tera Contributor
  • 1105 Views
  • 2 replies
  • 0 helpfuls

Split Permissions in Flow Designer

Hi everyone,I am working on a Flow Designer process where I need to perform some Active Directory actions, but I do not have access to the Microsoft AD v2 Spoke.Specifically, after an AD user is created, I need to:Locate the user in Active Directory ...

oliverstark by Tera Contributor
  • 370 Views
  • 1 replies
  • 0 helpfuls

PLaybook Questionaire Activity

Hi I have a playbook activity questionnaire with choice options with either defined values or table lookups, how do i reveal the answers to these questions as pill values for the next acitivity.So far I am getting Sysids Thanks 

Workflow and Domain separation

Hello everyone,I know this is quite a noob question but does workflow bypass the domain separation rule. As I understand if I have a a record on LEVEL_1 domain it should execute LEVEL_1 workflow. However, my record is in LEVEL_1 domain but it the exa...

trangdan106 by Tera Contributor
  • 437 Views
  • 1 replies
  • 2 helpfuls