How to set the Stage of RITM via Flow designer Script

Roshini
Giga Guru

I am trying to create and RITM and update the same records via Flow designer for a catalog item.
am trying to set stage field in the RITM via drop down. But that is giving me the backend value in the field of RITM form.
Can I know how this can be fixed to get the Display name.

3 REPLIES 3

palanikumar
Mega Sage

HI,

Refer this URL for configuring stages in Flow designer

https://www.servicenow.com/docs/bundle/yokohama-build-workflows/page/administer/flow-designer/task/a...

 

Thank you,
Palani

J Siva
Tera Sage

Hi @Roshini 
You can add the stage using "Add stage" option within the flow. Just hover between the steps, you'll get an option like below.

JSiva_0-1749728014332.png
Then, create new stage or select the existing one .

JSiva_1-1749728055794.png

Regards,
Siva

 

 

Hi J Siva

Thanks, it worked. But it's taking some time to updated the RITM to approved state.
though there is no wait period.

Is there any though on that

 

Roshini_1-1749806819981.png