Hi Everyone.We are migrating Decison Trees from EasyVista Sellfhelp in ServiceNowMain idea -> Articles in KB articles, Decisions in Virtual Agent.In EV Trees and articles are nested in a Many to Many net.Trees linked to Trees, Articles linked to Tree...
Hi Experts, I have one Question which is related to automation. For the Server Side we have the Automation tool is there like workflow , flow designer and scheduled Job. I need to know do we have automation runner for Client Side. Like ATF but it sho...
Hi Team Open an existing record doesn't seem to work as expected in Service Operation workspace even though I am providing document id from previous step. It's unable to open it and is there a way or setting to render all tabs like "Details" and "Rel...
Hi Team When I am trying to automate SOW->knowledge module via ATF in first step where we open form after selecting application service as service operation workspace. I am getting below error: Kindly tell me how to proceed with the automation using ...
Please, redirect my question if the "Select Location" is not the right one for below question. Thank you! Do you know how we can trigger a pop-up window when an end-user enters our portal, so that we can ask the end-user to take a survey? the survey ...
The "Run Performance Test" UI action visible for Washington DC release but it is missing in Yokohama Release. Is there any specific configuration to show that UI action in Yokohama Release?
The "Run Performance Test" UI action visible for Washington DC release but it is missing in Yokohama Release. Is there any specific configuration to show that UI action in Yokohama Release?
Hello Developers,I am trying to integrate ServiceNow to greenhouse.Objective- to sync the user weekly ServiceNow to greenhouse and same retrieveIssue - I have configured the things as per Greenhouse document and when I tested for get it is showing Ht...
Dear Community,i was able to install RPA Desktop Design studio successfully on host machine however while connecting ServiceNow instance with it its not showing login window, its just blank screen after clicking on "connect" button. PF attached snaps...
Hello ServiceNow Professionals,I am looking forward to develop Usecase and POC.I need your Thoughts and Ideas, Suggestions, Risk Analysis.Use Case: Automated ELT Reporting Application for IT Cloud Managed ServiceOverview:The application is designed t...
Flows with Timers – How to Skip/Trigger a Wait Timer Action in ServiceNow Flow (For Testing)Last Updated: April 8, 2025When testing flows that include wait timers, it's often necessary to bypass the wait condition to continue flow execution. This gu...
How to show percentage of reopened incident in reports.
Hi all, I am having an issue activating RPA hub in my PDI, I am pretty sure I did this previously but since I migrated to a new PDI I cannot activate it. I am blocked from installing it due to a dependency on sn_now_remote_spk which it says needs t...
