I want to setup integration of ServiceNow instance with Apache Kafka. Please provide some help.

Integrating ServiceNow with Apache Kafka is feasible but requires careful planning due to their fundamentally different architectures. ServiceNow is a structured ITSM platform, whereas Kafka is a distributed streaming platform designed for high-throughput, real-time data feeds. Hence, they speak very different “languages.” ServiceNow lives in the world of structured tables and forms; Kafka thrives on fast, event-driven message streams.

Start by deciding why you’re connecting them — live incident updates? automated workflows? log streaming? Then, pick the ServiceNow events you care about and map exactly how their data should look when it lands in Kafka (JSON is your friend here).
You can go the custom-code route, use an iPaaS tool, or bring in middleware like Apache Camel.

If you want to skip heavy coding and still handle tricky data mapping and deep data sync in one place — OpsHub Integration Manager, an enterprise – grade integration tool and ServiceNow Partner is worth exploring. It’s built for connecting systems as different as ServiceNow and Kafka, without losing your weekends to custom scripts.

Let me know if you want to dive deeper.