SLA flow - percentage timer skipped

AdiG
Tera Contributor

Hello,

I created a flow triggered by an SLA task.

my SLA does work, and I can see 'business elapsed percentage' progress.

My flow is based on the 'Default SLA flow'.

When testing, my 'SLA percentage timer' is skipping (set to 75%).

I tried testing 3 different SLA's :

1. under 75%

2. between 75-99%

3. over 100%

All giving the same output for the timer status = skipped.

 

my flow:

Screenshot 2025-07-23 131327.png

the timer:

Screenshot 2025-07-23 131819.png

after testing 75-99% :

Screenshot 2025-07-23 131943.png

would appreciate your help.

1 REPLY 1

AdiG
Tera Contributor

Additionally, 

Is there any setting or system configuration needed in order for the clock to work?