Resolved! Salesforce Integration Spoke need CSM?
My customer have HRSD, App Engine, Automation Engine. Do they need CSM subscription to integrate with Salesforce? Docs said Salesforce spoke need CSM plug-ins(Customer service, CSM Portal).
Forum Posts
Resolved! How to set catalog variable (List Collector Value using Flow)
I am designing a flow, in which trigger condition is based on inbound actions. After that in action I wanted to submit catalog item request through flow.In catalog item I have variable as List Collector. I want to set the value of list collector, but...
i was exploring for citrix automation in serivenow RPA
i was exploring for citrix automation in serivenow RPA and could not find any document or video anywhere, can someone help me with the same, connector, components any example usecase would really help me.
Resolved! SLA
How to setUp SLA for "List" type fields, SLA are designed for "User[sys_user]" fields such as Assigned to, is it really possible to setUp SLA for all users in "List" type field?
Resolved! Hide options from workspace
when user click on the 3 dots those options will be available ,but fornow those options are availabe for all the role users. I wanted to make below options visible for only for proctect_admin role usrs not for all the users. for now those are visible...
Resolved! integration b/w ServiceNow and Workfront
We are looking at building an integration b/w ServiceNow and Workfront. We have spoke available, but that requires a subscription. could you please help with a best possible approach.#integration#workfrontThanksAB
Need Help: Mapping Assignment Group Values to Group Names and Filtering Change Requests
Hi ServiceNow Community,I’m currently facing an issue while working with change requests and groups in ServiceNow. Here’s a breakdown of the problem:Issue with Assignment Groups in Change Requests:When I retrieve change requests, the assignment_group...
Through Graph API wanted to Update the shared mailbox attributes userprinciplename
Hi Team, Need suggestion on the process of updating the shared mailbox attributes of userprinciple name and windowsliveid. Through GraphAPI by using the flow designer. In the current process we have a workflow through which we can able to rename the ...
Resolved! integration to fetch the Mirror account from MDG to Servicenow
Hi All can some explain how to approach this requirement, or any one already done this requirement pls share how can we implement this ?
GET API In Flow designer
hey team,i have a requirement that i need to call get method API of another instance into flow designer of my instance and create the records of that api in my instance. need to send notifications to any two users when data is imported from GET API.I...
How do I click the component for the column in the workspace to group by field using ATF.
How do I click the component for the column in the workspace to group by field using ServiceNow Automated Test Framework(ATF)
Quickly delete User records
After cloning, I need to preserve only the users and their permissions in Domain A. I have tried using preserve and exclusion on three tables (user, user_has_role, grmember), but it didn't work, possibly due to my setup. Additionally, I'm trying to u...
Predictive Intelligence in incident record
Hello Team, Details of incident creation configured in our system:In my instance, if I created any incident record from Portal then end user must provide configuration item for the incident. Now with that configuration item we populate the other fiel...
Resolved! RPA (unattended robot) license needed when one process consists of three components
One of our customers currently implements the following process with three RPAs with Automation Anywhere: RPA #1: Login to OktaRPA #2: Operate somethingRPA #3: Logout from Okta Where, RPA #1 and #3 are standardized components that can be called f...
i worked on Smart assesment engine and i dont know how todo pls help me us
we are working and defining client need as an output when their Attestation Respondents complete a Control Attestation. Out of the box, if an attestation fails, it will mark the related control Non-Compliant and generate an issue. client wants to see...
