Forum Posts
Resolved! How to show percentage of reopened incident in reports.
How to show percentage of reopened incident in reports.
Resolved! RPA in PDI
Hi all, I am having an issue activating RPA hub in my PDI, I am pretty sure I did this previously but since I migrated to a new PDI I cannot activate it. I am blocked from installing it due to a dependency on sn_now_remote_spk which it says needs t...
Document Intelligence
Hello, Is Document Intelligence licensing included in another product, or does it have to be paid for separately? Thanks in advance
Is it possible to apply a configuration to specific territories
seems that the SPARK or SERVICE NOW tool is designed to apply changes or configurations globally, affecting all managed incidents across all territories. is it possible to configure the service now to create automatic problem ticket to a specific te...
Resolved! Workday spoke to populate user data without HRSD?
Background:Have a customer that wants to start populating ALL of their people data (sys_user, cmn_department, business_unit, location) directly from Workday . I have never done that before as i've always used LDAP for sys_user and Workday for hr_prof...
Updating tag addition
Hello All,I want a script on how to automatically add a comment in worknotes whenever I add a tag to tasks. Thanks
Attach Email in Flow Designer
Hi TeamI have a process in Flow designer that is possible to create a incident when sent a email, called email to ticket. My doubt here is, if possible to attach this email, sent to create a ticket, in the ticker created? It's like, i sent the email,...
Resolved! Process automation - ServiceNow vs. Microsoft
I am new to ServiceNow and I am discovering the ServiceNow automation solutions.Could someone describe what are the main differences (pros and cons) between them and Microsoft Power Platform?Or lead me to a link/document.Thank you.
Resolved! Unable to open a connection to the ServiceNow Instance for Unattended Robot
I am able to connect Design Desktop Studio and Attended Robot to my instance. But when I tried to connect Unattended Robot to my instance, Its throwing an error "Unable to open a connection to the ServiceNow Instance"I did download latest Unattended ...
Facing an error
while configuring the servicenow with an idp it is giving me ann error User: abcd@gmail.com not found Ensure that the user you are trying the test connection with is present in the system. Ensure that 'User Field' property value corresponds to the va...
Credential Alias
Hello, my friends!I have some doubts about how to create a Connection & Alias for this scenario.I need to make a POST request to an API, passing a username and password. When I do this, I need to retrieve a token and then use it in other requests to ...
Unable to connect to Unattended Robot
I'm trying to make an unattended robot connection to our development instance, but I keep getting the following error message. I'm using basic authentication. I have follow the same steps that were shown in the RPA training course, in which I was ab...
Abort the table if has more than 250 user using flow designer without Business rule
Abort the table if has more than 250 user using flow designer without Business rule
