in 'Team calendar' i want to showcase other groups along with my groups.

[fehbqhbi1]

Hello Servicenow Geeks.

Here i am using FSM and i am holding 'wm_manager' Also i am the manager of 1 group and i can see my Team calendar under the 'Team calendar' module.(That's the OOB functionality).

i am also an agent in other group and if i want to manage this group on a temporary basis on behalf of current manager I can't see the team and his activity in the 'Team calendar' even i am holding the wm_manager role.

Can you please suggest to me how i can achieve it and acl on the group table wouldn't be possible.

[Community Alums · Accepted solution]

Hi @fehbqhbi1 ,

Unfortunately you can't as the OOTB functionality would limit you to not to see the members apart from your group even if you want to manage another group temporarily.

[Community Alums · Accepted solution]

Hi @fehbqhbi1 ,

Unfortunately you can't as the OOTB functionality would limit you to not to see the members apart from your group even if you want to manage another group temporarily.

[DanielCordick · Accepted solution]

Even though you have the wm_manager role. You are not the group manager for the group you are an agent in, You would need to be set as that groups manager on a temp basis in order to see the team calendar. I’m not aware of any other functionality that delegates the manager status on a temp basis to an agent in the group 

might be something to submit to the idea portal! 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response helped in any way 

[Pooja Mahajan]

Hello @fehbqhbi1 , 

You can achieve this by changing the property: "team_calendar.enable_for_grpmember" to true

Add type "schedule_visible_internally" or "schedule_visible_externally" to assignment group depending on requirement.

For reference please see below article:

https://docs.servicenow.com/bundle/tokyo-field-service-management/page/product/field-service-managem...