Add/configure extra fields on the "Add Extra Service" window in Reservation Management

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02-13-2024 10:31 AM - edited 02-29-2024 03:59 AM
Hello All,
Do we have possibility to add extra field( Reference, or single text) on the "Extra Service" window?
I checked the widget "WSD Reservation" and was not able find any configuration related to Extra Service window.
@Gaurav Diwanji @ElizabethBohlin @Arvid any hint?
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02-29-2024 05:01 AM
Hello @Raj_Esh ,
Adding additional fields while making a reservation is part of our next release, expected in May.
A similar enhancement is planned for services in a later release.
Kind regards,
Arvid

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05-15-2024 12:43 PM
Hi @Arvid
We have updated the plugins and I dont see the options to create new fields on the form.
Could you please guide me where it has to be configured? i dont see the anything related to fields in the ServiceNow Workplace Reservation documents.
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05-16-2024 05:58 AM
Hi @Raj_Esh ,
After you have created a record producer, you can link this to the reservable module.
The custom fields will show up on the reservation level.
I made a quick example where the cost center is the only additional question asked and stored.
Kind regards,
Arvid

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05-17-2024 02:20 AM
Hi @Arvid
Thank you very much for the response, I have checked it and it is showing the fields on the reservation page but not on the extra service window.
The problem is, (Example the cost center is required only when the user selects the extra service)
Normally, We would not be required such extra fields.
Do we have possibility to show the record producer fields on the extra services window?