Add/configure extra fields on the "Add Extra Service" window in Reservation Management

Raj_Esh
Kilo Sage
Kilo Sage

 

Hello All,

 

Do we have possibility to add extra field( Reference, or single text) on the "Extra Service" window?

 

I checked the widget "WSD Reservation" and was not able find any configuration related to Extra Service window.

 

Raj_Esh_0-1707848743684.png

 

@Gaurav Diwanji @ElizabethBohlin  @Arvid any hint?

 

--Raj
4 REPLIES 4

Arvid
ServiceNow Employee
ServiceNow Employee

Hello @Raj_Esh , 

 

Adding additional fields while making a reservation is part of our next release, expected in May. 

A similar enhancement is planned for services in a later release.

 

 

Kind regards,

Arvid

Hi @Arvid 

 

We have updated the plugins and I dont see the options to create new fields on the form. 

 

Could you please guide me where it has to be configured? i dont see the anything related to fields in the ServiceNow Workplace Reservation documents.

 

 

--Raj

Arvid
ServiceNow Employee
ServiceNow Employee

Hi @Raj_Esh ,

After you have created a record producer, you can link this to the reservable module.

Arvid_0-1715864003192.png

 

The custom fields will show up on the reservation level.

Arvid_4-1715864234743.png

 

I made a quick example where the cost center is the only additional question asked and stored.

Arvid_2-1715864166327.png

Arvid_3-1715864209768.png

 

 

Kind regards,

Arvid

Hi @Arvid 

 

Thank you very much for the response, I have checked it and it is showing the fields on the reservation page but not on the extra service window.

 

The problem is, (Example the cost center is required only when the user selects the extra service)

Normally, We would not be required such extra fields.

Do we have possibility to show the record producer fields on the extra services window? 

 

--Raj