Hello Experts,We are working on Workplace Reservation Management (WSD) and would like to display an office room / floor layout provided as a PNG image during the reservation flow, so that users can visually understand the location of available worksp...
Hi Experts,We are using the Workplace Reservation Management application and have configured auto-cancellation for meeting room reservations based on the check-in policy.Expected behavior:If a meeting room reservation is not checked in within the con...
Hi All,I am getting below error while uploading CAD file into Map Studio - "Setup job failed for the following reason: Could not connect to Map Import service." I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is?...
I am creating a new building and floor in WSD. Everything appears to have gone OK but when I check after creation and sync a number of desk objects haven't been created. In map studio I can see the desks in map configuration and the CAD editor. They ...
Out of the box email notification open the reservation in WSD portal, I can't find any property to update it to open in ESC ? I am able to find the code reference provide to /ws and /esc. Is there way to keep to ootb notification and repoint it to es...
Hello, I am encountering an issue when developing a Reservable Module. This recurring reservation is giving an error when attempting to reserve the following space: The current settings for this module is as follows: I am a bit confused why this is ...
Hi all, I am facing a very weird problem. I have an ACL (OOTB) on the sn_wsd_case_workplace_case which will allow users with sn_wsd_core.workplace_user role to write Additional Comments on their cases. Noticed that users cannot write comments on the ...
Hi Expert, I wanted to achieve the below functionality :As a meeting invitee, I want to be able to view the room reservation details and check-in to the reservation, so that I can easily participate in the meeting.Has anyone implemented something sim...
Hello Experts ,I am working with Workspace Reservations and noticed that once the reservation duration is over, the reservation record does not automatically move to the Completed state, nor does it get checked out automatically.My expectation is:Aft...
If a room or space is auto-canceled since someone doesn't check-in, the room is not able to be booked again before the auto-cancelled meetings end time in Outlook. In other words, a cancelled meeting does not clear off the outlook calendar even thoug...
Hi Everyone, I'm facing a weird issue on Workplace case.My client want to deactivate for a choice on State field (Waiting Approval) to prevent the choice show on the list and form view. After deactivating that, I found that in the list view (on ITIL)...
Hello everyone, I would need to make a record (Building and Area) within the 'sn_wsd_core_workplace_location' table inactive but I'm unable to do so due to an OOB ACL (sn_wsd_core_workplace_location.active) which is preventing me to do so ('Active' f...
Hello ServiceNow Community, We have recently cloned our production instance to our development instance, and after re-verifying the changes in DEV, I noticed our Map Studio does not load in our WSD Portal. Our Campus, Building, Floors, and Spaces we...
we are desperate to be able to book meetings that have more frequencies, e.g. "the first" "monday" of every month, or bi-weekly /bi-monthly.... the recurrences are limited to same event weekly or monthly, this isn't practicale if real life.
Within the WSD Location Integration with Picker widget, the 'Location' option displays all Active buildings. I need a filter to only show Active buildings on 1 Campus. I think I've found the part of the widget where it's being filtered, but when I ...
