Error while uploading CAD(.dwg) file into Map Studio

[Sumanth Kallam]

Hi All,

I am getting below error while uploading CAD file into Map Studio -

"Setup job failed for the following reason: Could not connect to Map Import service."

I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is? (dev181197).

NOTE: - Plugins are up to date.

[Mederic Morel]

Hi Sumanth,

Could you please check the following parameter in your configuration?
Indoor Mapping>Indoor Mapping properties>Map import service URL 

The expected value is https://mapimport

Mederic

[Sumanth Kallam]

Hi Mederic,
yes, it's the same!

[Mederic Morel]

I recommend that you open a case with ServiceNow support.

[D N]

Did you ever solve this? If so, how?