Error while uploading CAD(.dwg) file into Map Studio
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11-16-2023 02:56 AM
Hi All,
I am getting below error while uploading CAD file into Map Studio -
"Setup job failed for the following reason: Could not connect to Map Import service."
I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is? (dev181197).
NOTE: - Plugins are up to date.
Sumanth Reddy Kallam

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11-16-2023 07:56 AM
Hi Sumanth,
Could you please check the following parameter in your configuration?
Indoor Mapping>Indoor Mapping properties>Map import service URL
The expected value is https://mapimport
Mederic
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11-22-2023 01:27 AM
Hi Mederic,
yes, it's the same!
Sumanth Reddy Kallam

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11-30-2023 10:09 AM
I recommend that you open a case with ServiceNow support.
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05-22-2025 05:25 AM
Did you ever solve this? If so, how?