Floorplan won't update when new CAD file uploaded
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12-20-2024 02:48 AM
Hi,
I'm new to WSD and setting up floorplans for our site. I'm having an issue and have been going through the documentation and videos but can't see any step i'm missing that means updates to CAD files aren't showing.
I have the CAD files with all layers which i've successfully used to create my floorplans. After initial upload our real estate team realised they mis-layered a couple of spaces (they didn't include a couple of spaces in a room layer), they have provided an updated CAD file with the spaces in correct layer. If I open floorplan for impacted floor and import the updated CAD file it doesn't give any errors but neither does it show the updated plan in the map configuration, still shows old one with the spaces in incorrect layer.
If I test creating a new floor with the updated CAD it loads fine and I can see the layers showing correctly so the CAD file is good it just won't load on a pre-existing floor and show the amendments.
Am I missing something obvious?
Thanks