How will configure the multi step breadcrumb in UI builder for Portal App Shell.
We are able to add the custom breadcrumb using the UI builder. But when i clicked on "Rivian" highlighted in the image it move to the home page.
Forum Posts
Resolved! Reservation Management vs Space Management
Hello Experts,I have a requirement to provide facility for employees to book hot desks, visitor management. While this looks like a perfect use case for Workplace Reservation management and Visitor Management modules within WPS. Can someone help und...
Resolved! Workplace Room reservations creating 2 sets of approvals, one after the other
Trying to figure out a solution for this issue when reserving a room. Workplace reservation triggers 1st approval as expected. Then less than a min later that 1st approval record state changes to "No Longer Required". Then a new 2nd approval record i...
Resolved! Javascript error on WSD/ESD reservation page
Hi all,Sorry if I'm the 1000th person to ask about this Javascript error. I'm exploring the feature in my PDI, and I created all the reservable spaces using Map Studio as polygons manually. No MappedIn connection at all. I got it synced to WSD succes...
Virtual Configuration Items as a Reservable Type
I would like to understand how to make different Reservable Types work. The goal is to use this to define virtual spaces (e.g. environments, application instances) that can be reserved for different purposes, such as meeting online, holding training...
Shifts with Reservations Made on Mobile
Hi everyone, I'm wondering if anyone has found a way to have shifts work for reservations made via the mobile experience. I found KB1180389 from March of last year, that indicates that it wasn't possible under that version of the tool. With the newes...
Resolved! Where does the banner image appear on reservation management?
When creating a new space in reservation management, there is an option to add an "image" and a "banner image". The "image" seems to appear on the space in the card view of the search results and in the reservation details page. However, I cannot see...
Resolved! Is there a way to add two images to a space in reservation management?
I have a requirement to add more than one image to all the spaces in reservation management. Is there a way to do this out of the box or does anyone have any custom methods to achieve this?
Maintenance Plan filter/sync
Hello everybody,I am trying to sync maintenance plan with maintenance schedule: I am having this pre-set filter, that I can't modify, or i didn't found where to modify it, i want to change the filter: instead of plan, should be the name, because i am...
Maintenance case creation from Maintenance Plan.
Can anyone help me with the following: We have use case for Maintenance plan, so I have installed the Maintenance Management plugin.I have followed the process document for the maintenance plan, and created a plan , schedule, and Workplace service as...
Error message pop up in a variable in the record Producer
Hi All,Our instance is Washington DC. This is a record producer in the workplace service catalog The quantity capacity field is for selecting quantity or capacity of the room/workspace etc. But now when we check it seems this filed is configured as ...
Editing Space Details- Add Description
Hello ServiceNow Community, I would like to add a description field (pretty much displaying the the type of equipment for the space chosen) The text covered in black only shows what floor the space is on, Building, and Campus. I couldn't figure out ...
Unable to cancel reservation for multiple people
If I create a reservation for myself, I can cancel it without an issue. If I create a reservation for multiple workplaces including myself, I am unable to cancel my reservation (or anyone else). I get the message "You are restricted to edit the rese...
Creation of Entity type and Entities
Experts, I am defining only 1 entity type which I am mapping to entity mapping level as E1.I am defining many entities under this entity type.On the floor plan map, when I select 'View By' as entity and select the entity type, the entities are not co...
WSD Entity type and Entities
I am setting up an entity type and entity . Followed the steps, but have some trouble in showing up correctly on the stack / floor planCreate new entity type 2. Created a new ‘workplace entity’ record and mapped to the entity type created 3. Created ...
