Hello Community, I wanted to blog about some technical debt we've been chasing for the past 6 months. This is not a question but an article to hopefully help the next person. With Return to Office, we implemented Workplace Service Delivery (WSD) in 2...
Hi Folks, I've just installed WSD on our dev instance and we're starting to explore rollout. My question is this: When I installed the plugins, a "Location Directory" was automatically added to our Employee Center. How do I hide this? Thanks in advan...
Hi,Do you know if there is an integration between case mgmt from Legal, HR and WSD? I mean when one area needs to engage another one... is there any documentation about that? There are some request that requires legal and WSD help on the same request...
I have uploaded the map in indoor maping. When I try to preview - The following buildings and floors are configured but not selected in this view. Please review to make sure this is intentional.Is there anything else I need to?@Elizabeth Bohling
Hello, I am getting the following error when uploading files to Map studio: "Setup job failed for the following reason: Could not connect to Map Import service." Does anyone have advice for resolving this?
I want to limit what is shown in these search fields on the "wsd_location_directory" page. Currently it shows all active users including external customer_contact users that we dont want shown. I want to limit the options users have in that field. I ...
Been living with this issue for a few releases now. Kicked the can on dealing with it, as we hoped updating the plugins would take care of it organically. That hasn't been the case, so now I'm invested in troubleshooting. Failed to load resource: th...
Hello We are trying to integrate our Workplace Service Delivery Reservation Management system with Outlook. However, one issue that has come up is that we do not have a testing environment for our Exchange system. Is there a test Exchange environmen...
Hey everyone,I have an issue with configuring this app, I was following the guided set up and encountered an issue with the credentials when I tried to activate a Reservable Sync Configuration record, I couldn't find a solution for this so I left it ...
Howdy all, Does anyone have any recommendations on how to best use this system to perform this use case? Context: We have automation that kicks in from our ERP system to ServiceNow to create user profiles and then workplace profiles. However, the tr...
We have cad files in production instance using Nuvolo. Now we are replacing WSD and want to use existing cad files. but getting errors.this cad files were working perfectly but after updating the instance these cad files not working. Showing an inter...
Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look st...
Hello, We have requirements to implement additional features on WSD location directory. Please see below requirements: 1) Currently, the Location Directory only displays the Desk ID on the map. Users need to click the Desk ID in order to see who assi...
Here is my requirement:when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting tr...
When a user makes a recurring reservation for a space that required approval, Approval records are generated for each occurrence. Is there a way to just ask for approval on the parent series (Source Reservation) and not each occurrence?
