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Forum Posts

Cad file Errors

We have cad files in production instance using Nuvolo. Now we are replacing WSD and want to use existing cad files. but getting errors.this cad files were working perfectly but after updating the instance these cad files not working. Showing an inter...

SukhwinderS by Tera Contributor
  • 1201 Views
  • 1 replies
  • 0 helpfuls

Workplace Area/Space image size/resolution

Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look st...

edm123 by Tera Contributor
  • 1299 Views
  • 2 replies
  • 1 helpfuls

I want to skip an approval

Here is my requirement:when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting tr...

Reservation Approvals for Recurring Reservations

When a user makes a recurring reservation for a space that required approval, Approval records are generated for each occurrence. Is there a way to just ask for approval on the parent series (Source Reservation) and not each occurrence?

Ali Jubran1 by Tera Contributor
  • 1905 Views
  • 4 replies
  • 0 helpfuls

Resolved! Green/Red fill for Reservations

Hi everyone,  We have a request to make the fill color for available spaces more translucent. Specifically the ask is for Office's and meeting rooms to have less "green" when available so user are able to see the equipment/furniture inside the space....

cmaleblanc by Tera Contributor
  • 1538 Views
  • 2 replies
  • 2 helpfuls

Time Highlighted in WSD_Search

Hello, I just updated to the newest version of the reservation tool. Once I started testing I noticed the below error when booking a space. The Numbers for time entry are being highlighted. I assume a conflict with a custom design, but I've searched ...

Reservationshighlights.jpg
cmaleblanc by Tera Contributor
  • 1071 Views
  • 2 replies
  • 0 helpfuls

Workplace Service Delivery 13 question quiz

I have gone throught the Workplace Services Delivery NOWlearning class multiple times; Workplace Service Delivery (WSD) Essentials  But I cannot get over 54% correct on the 13 question quiz at the end.  And help/guidance would be appreciated?

David Hunt1 by Tera Contributor
  • 3225 Views
  • 8 replies
  • 0 helpfuls

Populate space count through old notification

I have developed a notification and scenario is I submitting a demand request 1 for 5 space. Once demand request get fulfilled now, I need trigger a notification. In that notification i need to pass space count from allocation table. example,in alloc...

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Trying to Install WSD - Issue with Reservations

Hi,I have been trying to implement WSD and indoor mapping for a demo, and I am currently able to make reservations. Issue is I want to be able to set who the reservation is for rather than it defaulting to the current user, but I have had no luck. I ...

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Bushra Syed by Tera Contributor
  • 1128 Views
  • 2 replies
  • 0 helpfuls

Wsd reservation subj updating with requested for name+subject

In ServiceNow Workplace Service Delivery (WSD), when a reservation's "sync_state" is set to "synchronized," the subject of the reservation record will automatically update to include the name of the "requested for" user, concatenated with the origina...