Workplace Central: Add workplace service to dropdown "Which service would you like to request?"
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08-19-2025 08:05 AM
I want to provide an additional option on the above drop down in when creating a case from workplace central
I have created a new "workplace service" and associated it with a published record producer but the option has still not shown
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4 weeks ago
Did you ever find the solution to this?
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3 weeks ago
I did - there is a script include with an array of hard coded sys_id's.
I dont have WSD installed on any of the instances I use at the moment and can't get into my PDI but if you find the sys_id for the RP then search the script include table for it you'll find the record
