Workplace Case State Transition

[vadlasnow]

Hi Community,

Can anyone confirm whether a Workplace Case (WCASE) associated with a Workplace Reservation automatically moves to Work in Progress on the reservation start date/time as part of OOB WSD functionality?

If yes, what process is responsible for this state transition?

Thanks in advance.

[_raj_esh]

Hi @vadlasnow 

At least for our implementation, I can confirm it will not move to "work in progress" OOB. The fulfiller has to assign to themself and make the state change. 

Thanks,

Raj