WSD Indoor Mapping – Hide desks from Reservable Modules users don't have access to

KristianPepa
Tera Contributor

Hi everyone,

We are currently configuring Workplace Reservation Management with Indoor Mapping and are trying to restrict desk visibility on the reservation map based on the user's assigned Area and Reservable Module permissions.

 

Current setup

  • We have multiple Reservable Modules, each configured for specific employee groups using User Criteria.

  • Each Reservable Module contains desks assigned to specific Areas.

  • Users can only select the Reservable Modules they are authorized to access.

  • All desks are configured as Places in Map Studio, using the same Desk Place Type.

  • We are using the standard Make a Reservation (wsd_search) Page with the Indoor Map

The issue

Although the User Criteria correctly restrict which Reservable Modules users can select, the Indoor Map still displays desk icons belonging to other Areas and Reservable Modules that the user cannot access.

The reservation search itself appears to filter correctly:

  • Desks available through the selected Reservable Module are displayed with green/red availability markers.

  • Desks belonging to other Areas or restricted Reservable Modules remain visible as regular desk Place icons (custom icon).

  • These unauthorized desks are not clickable or reservable, but their icons are still visible on the floor map.

We also tried hiding the Desk Place Type in Map Studio, but this removes all desk icons, including those belonging to the user's authorized Areas.

 

Desired behavior

We want employees to see only desks belonging to the Areas or Reservable Modules they are authorized to access.

Desks from other Areas or restricted Reservable Modules should not appear on the map at all, even as non clickable Place icons

 

Questions

  1. Is it possible OOB to hide desks belonging to other Reservable Modules on the Indoor Map if the user does not have permission to access those modules?

  2. If this is not supported OOB, can it be achieved by customizing the WSD Search widget to filter the displayed desk Places based on the user's permissions?

  3. Are there any other recommended workarounds or approaches to ensure users only see desks belonging to the Areas or Reservable Modules they are authorized to access?

 

Thanks in advance for any advice or examples!

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