Show percentage in data label

Dear community, I'm using the Incident SLA table to track SLA performance. I have a Stacked Column chart grouped by "Has breached" and trended by month.I want to show the percentage on each bar segment (e.g., 90% False / 10% True) instead of the raw ...

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How to check which users can see an Information Message in UI Builder (Admin vs Non-Admin)?

 I have an information message displayed on a CMDB Workspace built using UI Builder.Currently, this message is visible only to admin users and not visible to non-admin users.I want to understand:How can I check which roles or users have visibility of...

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How to enable hyperlinks in the communication widget.

I was trying to enable hyperlinks as most of the time, our service desk team or developers send URLs over to the customer or receive URLs from the customer about an item or dashboard.We feel like not having clickable option for those URLs is not a go...

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How to access Assessment Responses

Hi I’m working on a requirement to access the submitted assessment responses on a custom portal page. Currently, I’m reading responses from the "asmt_assessment_instance_question" table, and I can see that different question types store answers in di...

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How to block “Re:” email threads from creating new tickets in ServiceNow?

Hi,How to block “Re:” email threads from creating new tickets in ServiceNow?When a reply email (with “Re:” in the subject) is received, it should only update the existing record.If no matching record is found, it should not create a new ticket.Can an...

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Script for fetching only date from OOB field ''Due Date' and updating it into new field Due Date

Hi All, I have a requirement where I need to fetch only Dates and not time from the OOB field 'Due Date' on SCTASK and update it on newly created Due Date field which is of type date. Please help me in writing the script to achieve this.

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Can I get dumps of CMDB data foundation?

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Tickets resolved - Survey response

Hi Team,I checked under Assessment Instances and found that the survey due date was December 8, 2025, but the user completed it on January 6, 2026.Could you confirm how long the survey link remains active for users after it is triggered?Thank you.

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Modal not showing

Hello,I'm working on a development that is basically a button on the Changes List for the user to cancel multiple records, on click should open a modal so the user can insert a comment. And when submitted the comments are posted in work notes and clo...

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How to Export Platform Analytics Widget?

Hi Community, I’m trying to export a Platform Analytics widget, but I don’t see any option to export it. I’m unsure whether this widget is classified under data visualization or another type, as the dashboard was migrated using the Migration Center. ...

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Reference Qual Filter not working for non-admin users querying custom table

Hey all, On one of our catalog items, I have a list collector variable that uses the follow reference qual filter which uses a script include to only display records in the u_sjp_partner_practices table where the user selected from the user variable ...

• Question

Variable Editor is read only in interaction table

Hello Experts,   I'm working on a POC with a record producer that creates records on the Interaction table. After submission I am displaying the producer variables on the created record via a UI formatter, but the variables are all read‑only. I need ...

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CSDM Alignment - Business and Technology Management Services not selectable from incident

Hello everyone! I feel like I'm missing something obvious in terms of ServiceNow usage, so feel free to point me in the right direction. I wanted to ask here before opening a support request with ServiceNow directly. I am working on an architectural ...

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