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encrypt email from ServiceNow

encrypt email from servicenow i want encrypt only specific email from ServiceNow, is it possbile, please suggest me the best option to do the encrypt email from servicenow

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Encrypted password

encrypted password send in email from ServiceNow we want to -send the encrypted password from the email send from the servicenow. how can we do that for one email

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Incident Communication Management

Trigger Business Rule on change of state on AVIT or VIT in Servicenow Vulnerability Response odule n

Hi, I have created a onChange BR on AVIT (sn_vul_app_vulnerable_item)table whenever there is a change on if state changes from closed to trigger so that each AVIt will have only one rem task in open stateBut lets say when ever the assignment group on...

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Flow desinger remove attachment

Hi All,I have created a flow designer to remove the hr case attachment in which used the action delete attachment inside for loop and passing the file name individually all the steps are completed but still the attachments are not removed, i am runn...

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Tokyo

Generating report from scripting which lists RITM

Hi Experts, I am stuck at a point where the customer is asking for report of RITMs which I was able to list after writing script for it. Please give me idea how to generate report from script which lists down RITM.

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Reporting

Hide next button in order guide onchange client script

I need to hide the on change client script based on the variables selected in the order guide describe needs.I have tried to use this client script and its not working:function onChange(control, oldValue, newValue, isLoading) { if (isLoading) return...

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Contract management PRO & Docusign integration templates

Hi all,I am using Contract Management Pro and DocuSign integration to sign my documents. I used the word add-in to configure my templates (mostly signature blocks and data mappings). This is my word template:The thing is that when I generate a docum...

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Email responding as replies from ServiceNow

Hi,We have a vendor, who sends email to one of our departments, creating an INC ticket for them. This vendor, seems to need us to simply "reply" to their conversation, instead of creating a completely new one with our ServiceNow notifications (Ticket...

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How to Add a Dropdown Inside Attachment Component in CSM Workspace SidebarWe are trying to add a dr

Hi,We are trying to add a dropdown inside the Attachment component used as a tab in the contextual sidebar of the CSM Workspace. The goal is to allow fix agents to select a type of file (e.g., Screenshot, Summary, Response) during file upload—not the...

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How can we automate the deletion of duplicate CIs in ServiceNow?

Hello Team,Recently, during an interview, I was asked about automating duplicate CI remediation. I answered that it can be done using a De-duplication (De-dup) Task, but the interviewer cross-questioned me, saying that in a De-dup Task, we still need...

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How to remove the Price field from Record information section on Request table on SOW

I would need to remove Price field from Record information Section on Request table on Service Operations Workspace. Please see the screenshot with highlighted. Could anyone help me on this. @Ankur Bawiskar ,@Dr Atul G- LNG ,@Ravi Gaurav ,@bhuvan ,@...

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Trigger notification when a new attachment is added to a case record and add it to the email.

Hi, Is there any way to trigger a notification when a new attachment is added to a case record and to also add that attachment to the email notification sent? Thank you

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Flow Designer - choosing the right action?

I'm putting a flow in place for a separation of employment where the flow runs a look up against the CMDB-Application table and tells us what applications the affected user is a SME, owner, or support person on. My look up application records is wor...

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What is event? How it is used?

I am new to ServiceNow and I want to know clearly about events and its purpose and its usage and all.Thank you

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Automate replacing URL in links

One effect of our ServiceNow modernization project will be a new URL, which I don't have yet. While knowledge article numbers will stay the same, the URL will change.The result is that all internal Permalink hyperlinks between articles will no longer...

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