Hi @akguj ,
From your screenshots, the product is showing Not compliant because installations are getting counted, but entitlement/license reconciliation is not matching correctly.
Steps to Make Software Compliant
- Verify Software Model
Altair Engineering Monarch Complete
- Ensure:
- Product type = Licensable
- License under management = Checked
- Discovery model mapped correctly
- Verify Discovery Model Mapping
Your installations:
must match the same discovery model used in Software Model.
- Check Software Installations
Go to:
- Publisher = Altair Engineering
- Product normalized properly
- Install status active
- Installation counted in reconciliation
- Verify Entitlement
Open:
- License metric = Per Named User
- Rights count is sufficient
- State = In use
- Active rights >= installs
- Run Reconciliation
Navigate:
SAM Pro → License Workbench
- Open product result
- Click Reconcile or Run Reconciliation
- Check User Allocation
For Per Named User licenses:
- Installations should have Assigned to populated
- Empty Assigned to may cause non-compliance
- Verify Downgrade / Upgrade Rights
If entitlement covers:
but installs are:
then ensure:
- Upgrade rights are configured
OR - Product use rights are mapped correctly
- Recalculate Compliance
After updates:
SAM Pro → Content Service → Reconciliation
Run reconciliation again.
Usually compliance issue occurs because:
- Assigned to is empty
- Discovery model mismatch
- Entitlement rights lower than installs
- Upgrade rights not configured
